For Suzanne Grimes, whose son Kevin Sterne survived the shooting, there
is no doubt; not only did Tech break the law in failing to warn, but it mounted
a campaign to use the tragedy for monetary gain.
Suzanne, just as the Strollos, lived near Pittsburgh in April 2007. On
the 16th she was out shopping for Kevin’s upcoming graduation. She
wanted to do something special to honor her son’s accomplishment. Sometime
around 11:30 a.m., her sister in New Mexico reached Suzanne by cell phone and
asked if she had heard about the shooting at Virginia Tech. She had not, and
immediately went home. She tried first to reach her husband and then her son,
but no such luck.
There was no answer on Kevin’s cell phone, but she was not alarmed.
Kevin’s phone bill is part of the family’s Verizon account, so Grimes printed
the latest bill and began calling numbers identified with Kevin’s phone. She
also kept calling Kevin’s number, but still no answer. One of the first numbers
to answer was Kevin’s roommate Joe. He had not heard about the shooting, but
tried to reassure Suzanne that Kevin was ok. But, Joe added, “Kevin is usually
home for lunch by now, and he is not here.”
Suzanne persisted. The next number to answer was Kevin’s good friend
Marcus. This time the tone was somber. Marcus said Kevin was in the building
where the shootings had taken place and there was a good chance he had been
shot. Suzanne tried to reassure a badly shaken Marcus that everything would be
all right, but when she hung up the phone she started crying uncontrollably.
An emotionally distraught Suzanne finally got through to her husband who
said he would be right home. They would leave for Blacksburg immediately.
Suzanne did not stop to pack, she just kept calling and calling: first Kevin’s
number and then the school or a number on the phone bill list, then Kevin. She
kept the routine up. Suzanne finally
reached someone who said she was on President Steger’s staff—possibly his
secretary. She doesn’t remember the woman’s name, all she remembers are her
words, “We don’t know what is going on.”
Now frantic, Suzanne called the Virginia Tech police asking about her
son. They had no information and told her to call the state police, who in turn
told her to phone the Blacksburg police. Around and around the phone calls
went. She kept getting the same people, none of whom could tell her anything.
Her emotions were now raw. Each time she
reached the police she could hear the growing panic in their voices.
Suzanne had been working on a graduation poster for Kevin. The poster lay
on the table near the phone and included pictures of Kevin as a child. Every
time she looked over at her unfinished work she broke down sobbing.
All of a sudden her fright exploded. Suppose Kevin is hiding from the
killer, his phone is on and her phone calls alert the killer to her son’s
hiding place? Suppose the killer finds Kevin because of what she is doing and
kills him? The fright was crippling; the emotional pain was excruciating.
From that point on she concentrated on phoning the police. At one point
she was told she should call the morgue. She did, but again, no word—no
answers.
By 1:30 p.m. the Grimes were speeding toward Blacksburg. Suzanne was
beside herself; she was on the phone one call after another. She just kept
dialing one number after another, hoping against hope she would hear Kevin was
not hurt or worse yet, dead.
Sometime around 4:30 p.m. she got through to the Montgomery Regional
Hospital. The hospital spokesperson said they had a survivor named Kevin, but
could not say whether it was her son. At that point Suzanne reached one of
Kevin’s friends who had gone to the hospital. The friend could not tell the
Grimes anything specific, but said if you have a picture of him on your phone,
send it to me and I will give it to the hospital officials. Suzanne found a
picture, and sent it. The photo was taken into the operating room, and moments
later Suzanne was told the survivor was her son. Suzanne remembers, “We were
afraid to believe it was him, we were still skeptical. There are no words to
describe the relief.” By now Suzanne was an emotional wreck; she was physically
and emotionally exhausted. She was told that as soon as Kevin was awake they
would have him call.
Grimes found out that her son had been the last survivor to be removed
from Norris Hall. It had taken 51 minutes to get him to Montgomery Regional
Hospital. She would also come to know that Kevin used skills he had learned in
the Boy Scouts to stem the hemorrhaging in his leg and save his life.
There are no words in the English language to describe her feelings when
she heard her son’s voice. When Kevin called, Suzanne could tell he was on
heavy medication; she would later find out it was morphine. His voice sounded
so good, it sounded so sweet even though the painkillers had taken their toll.
When the hospital doctor called his first words were, “I have saved his life, I
am not sure I can save his leg.” Kevin, just as Hilary Strollo, had lost over
two-thirds of his blood. Fortunately, the doctor did save Kevin’s leg and
through the young man’s grit and determination, he walked across the stage to
get his graduation diploma that spring. Kevin’s action was the true embodiment
of the Hokie spirit.
For the Grimes, once in Blacksburg, it did not take long for them to
realize something was amiss with the school. It was readily apparent to
them—the school had something to hide. The first few days passed in something
of a daze, but they quickly came to realize they were not being told the whole
truth. They were plagued with questions about why the school failed to issue a
timely warning. But no one could or would explain the school’s actions and
inactions on that fateful day.
The Grimes family managed to get the last available room at the Inn at
Virginia Tech. Suzanne remembers the atmosphere as chaotic, bordering on mass
hysteria. There were security checks everywhere. The Grimes were put at the end
of the hall on the fourth floor—the floor where all the families of the dead
were staying. Walking through that corridor was a terrible journey through
unending grief and agony. Again Suzanne asked herself, why didn’t the school
warn there was a killer on the loose?
Again Grimes asked herself, why were these families being put though this
excruciating pain when a warning would almost certainly have saved 30 lives and
prevented 17 from being wounded? Why have all of us had to suffer this, when it
could have been avoided?
At one point Suzanne bumped into Dr. Ralph Diner (I will discuss, in
future posts, the role Dr. Diner appears to have actually played), the grief
counselor hired by Firestorm the crisis management company used by Virginia
Tech for ten days following the shootings. The two exchanged a few words and
she only remembers Diner saying, “Tech has some issues.”
Suzanne took a few phone calls, including one from the press. She was
asked to fax a picture of her son for use in a newspaper article. No sooner did
she comply with the request than she began thinking it was the wrong thing to
do—suppose someone wanted to come back and kill Kevin.
Suzanne Grimes was entering a long period of fear and anxiety. For months
and years she would be haunted by the thought that someone would still come and
kill her son. As long as she stayed in Blacksburg, she felt relatively safe,
because of the police and security presence. But once she returned to
Pittsburgh, all the horror, shock, and fear came back with a vengeance. Back at
home she locked all the doors and pulled all the shades. Her anxiety was so
great that she had to go on medication. Again, she asked, “How could Tech not
have warned there was a killer on the loose, how could they be so naïve to
think that someone who had killed twice would not do it again?”
By July of 2007, Suzanne was beginning to make some progress toward
regaining a degree of normalcy. It was at that time the Grimes received a phone
call from the FBI office in Pittsburgh wanting to meet and talk with Kevin. The
FBI agents wanted to hear, first hand, the account of the shootings. Kevin
agreed and his mother accompanied him to the Bureau’s office. As she listened
to her son recount graphic detail after detail of Cho’s methodical slaughter
she felt she was going into shock. Kevin’s words brought back anew the horror
of what her son had gone through and survived. Her nightmares returned. The
stress of what she had heard from her son’s lips was so great that she had to
remain on medication.
Suzanne Grimes would later find out that Tech President Charles Steger
visited her son’s hospital room, but only after his parents had left. For
Suzanne, Steger’s action was infuriating; it was the act of a coward. She could
only say to herself, “How dare that man come into my son’s hospital room when
his parents were not there?”
In the weeks and months that followed, Grimes more and more believed the
families were being manipulated. The school did assign a liaison officer to the
family, but Grimes shared a feeling felt by many of the families—the main
purpose of this liaison officer was to string the families along, to tell them
as little as possible, and to try to prevent the families from talking to each
other and to the press. This feeling was reinforced by the fact that the school,
through the liaison officer, was often unresponsive to the Grimes’ simplest
requests and rarely answered questions.
Grimes also had the impression that Kenneth Feinberg, the noted U.S.
attorney who handled, pro bono, the Hokie Spirit Memorial Fund (HSMF), was a
central player in making sure the families were controlled. (I will examine the
machinations surrounding the HSMF in future posts) Suzanne Grimes vividly
remembers a meeting in August 2007 with Feinberg concerning the HSMF. Time and
time again during the meeting, she asked Feinberg pointed questions about how
the money was being. She found his answers vague and evasive.
Grimes also clearly remembers the way Feinberg had the families exit that
meeting to keep them away from the press—he apparently wanted to be in complete
control of the message concerning the millions of dollars that were flooding
into the school. Feinberg was a key player in the distribution of the HSMF
money and for some reason he could not, or would not, fully answer Suzanne Grimes’s
questions.
For the Pohle, Strollo, White, and Grimes families, there is no doubt,
Virginia Tech not only violated the Clery Act, but the Steger administration
violated common sense and good judgment. But don’t take my word for it. You,
the reader, need to examine the legal aspects of the case against the school on
the following pages and decide for yourself. (To be continued)
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